Contact Management &
Sales Conversion

The application designed to help pool and spa dealers track qualified sales leads and help turn them into paying customers. It is the tool that will finally allow your business to centralize, manage and automate follow-up of all the leads that come through your door, that come from referrals, and that will be coming from your powerful new website.

Often qualified leads fall through the cracks and are easily forgotten as more activities and tasks pile up on us in your daily routines which results in a loss of sales. The insiteCRM component will ensure that you have effectively managed ever lead to drastically increase the potential of conversion and increased company revenues.

to Convert

Dozens of feature sets will ensure your qualified leads are not getting lost in the shuffle!

  • Lead Gateway - Only qualified leads get through to be assigned to a task board
  • Unlimited user profiles- Anyone, regardless of sales or service that deals with customers can be assigned their own lead management dashboard
  • Easily manage leads via easy to use tasks boards
  • Email leads directly through the software
  • Build templated email responses
  • Use the built in quoting system that can attach a quote to a lead profile and send it via email
  • Archive leads to a later date
  • Reassign leads
  • Auto assign leads to the correct lead managers based on lead type as they come in

A.R.M Customer
Relationship Manager

Relax, let it do the work!
It's like having an extra person to keep in touch with your customers continuously. It automates all the sales follow-ups that you know you should be doing but never have the time to do. Scheduled and personalized customer service follow-ups, product and service promotions and maintenance notices sent by your virtual sales person that never misses an opportunity to drive more sales or to inform customers!

in touch!

Don't forget about your existing customers! Keeping lead retention and loyalty is just as important as getting new customers so that you can keep them coming back.

  • Build customized campaigns for different customer types such as Inground, Aboveground, Hot Tub or Swim Spa customers
  • Create unlimited email items within each campaign type
  • Schedule each campaign item to be sent at the frequency you wish.
  • Easily setup client profiles and attach them to a specific email campaign
  • View each client’s email schedule and exactly what it will look like before it sends
  • Easily alter the sending date of a email campaign item for a specific customer
  • Customize email campaign items to address customers by name and what they purchased.
  • Block campaign sends on certain months such as pools in the winter
  • Build campaigns to be pre or post sales (drip vs ARM)
  • Have it sent automatically or have it previewed before each email is sent

Take a look at the other insiteSuite Modules!